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Alice is a consumer who spreads information about all types of products and services that are available in the marketplace. Her friends seek her advice on just about anything that has to do with shopping for products or services because she seems to know a lot about many different product categories, not just one specific one. Which term best describes Alice?
Social Security
A government program that provides financial assistance to individuals during retirement, disability, or in the event of death, funded through payroll taxes.
Customer Service
The assistance and support provided by a company to those people who buy or use its products or services.
Labor Costs
The total expenditure that an employer incurs on employees, including wages, benefits, and taxes.
Generation X
The demographic cohort following the Baby Boomers, typically born between the early 1960s to late 1970s, known for its independent work ethic and technological adeptness.
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