According the Expectancy/disconfirmation Theory, Expectations Can Only Impact Satisfaction Through

question 83

True/False

According the expectancy/disconfirmation theory, expectations can only impact satisfaction through the disconfirmation process.

---

Definitions:

ROE

Return on Equity, a measure of financial performance calculated by dividing net income by shareholders' equity, indicating how efficiently a firm uses its equity to generate profit.

Leverage Ratio

The leverage ratio is a financial metric indicating the level of debt used by a business to finance its assets, often used to assess financial risk.

Financial Statements

Formal records of the financial activities and position of a business, person, or other entity, typically including the balance sheet, income statement, and cash flow statement.

Tax Rate

The percentage at which an individual or corporation is taxed by the government on income or profits.