Asking the Question, "How Do You Rate Your Overall Satisfaction

question 39

Multiple Choice

Asking the question, "How do you rate your overall satisfaction with the food at this restaurant?" is an example of which type of satisfaction measure?

• A) attribute specific
• B) disconfirmation
• C) superordinate
• D) direct, global

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Definitions:

Complete Enumeration

A method of solving problems by listing all possible solutions.

Generalization

A broad statement or an idea that applies to a group of items or situations, often derived from specific instances.

Instances

Specific examples or occurrences of a particular event or situation.

African Languages

The languages native to the African continent, which comprise several language families and thousands of languages and dialects.