For the Non-Bilingual Medical Assistant, What Technique May Help with Communication

question 1

Multiple Choice

For the non-bilingual medical assistant, what technique may help with communication to non-English speaking patients?

• A)Speak louder than normal
• B)Speak faster than normal  
• C)Ask the person whether clarification is needed
• D)Be impatient

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Definitions:

Demand Characteristics

Demand characteristics refer to the subtle cues or features in an experimental environment that may influence participants' behaviors or responses, thereby affecting the validity of the experiment.

Tversky

Amos Tversky, a cognitive and mathematical psychologist known for his work on decision-making and cognitive biases.

Method Of Loci

A mnemonic device that involves visualizing locations to organize and recall information.

Cognitive Map

A cognitive map is a mental representation of one's physical environment, facilitating navigation and understanding of spatial relationships.