The Philosophical Leaders of the Quality Movement, Philip Crosby, W

question 31

Multiple Choice

The philosophical leaders of the quality movement, Philip Crosby, W.Edwards Deming, and Joseph M.Juran had the same general message about what it took to achieve outstanding quality.Which of the following was part of that message?

• A)Fourteen steps for quality management
• B)Quality is free
• C)Customer focus
• D)Zero defects
• E)Six-sigma

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Definitions:

Dextrose

A simple sugar and a form of glucose that is often used in medical settings as an intravenous energy source.

Sodium Chloride

Commonly known as table salt, it is an ionic compound with the chemical formula NaCl, essential for life in small quantities.

Potassium Supplement

A dietary supplement used to increase potassium intake, important for nerve function, muscle control, and blood pressure regulation.

Packed Red Blood Cells (RBCs)

Concentrated red blood cells separated from plasma, used for transfusions to treat anemia or blood loss.