Objections Are a Natural Part of Any Sales Process

question 52

Multiple Choice

Objections are a natural part of any sales process.Sales representatives can overcome objections by:

• A)Developing a trusting relationship with the client over the long run.
• B)Working to negotiate win-win solutions.
• C)Both A and B.
• D)Neither A nor B.

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Definitions:

Claims

Assertions or statements made, usually in writing, that something is the case, often requiring proof or evidence.

Supporting Facts

Evidence or information provided to back up a statement, claim, or idea, enhancing its credibility.

Negative Feedback

a type of feedback where the effect of a small disturbance on a system causes an output that minimizes or counteracts the initial disturbance.

Disciplinary Notice

A formal written statement issued to an employee outlining a violation of policies or procedures and the consequences thereof.