A Key Issue in Evaluating the Performance of Salespeople Is

question 17

Multiple Choice

A key issue in evaluating the performance of salespeople is distinguishing among the concepts of:

• A)Behavior,performance,and effectiveness.
• B)Internal,external,and 360 degree feedback.
• C)Input,output,and throughput measures/
• D)Bias,non-bias,and objective feedback.

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Definitions:

Nodding Head

A physical gesture in which a person lowers and raises their head slightly, often used to indicate agreement or acknowledgement.

Premiums

The additional amount paid for a commodity or service above its basic cost, often associated with insurance policies or enhanced product features.

Prospect's Participation

The involvement or engagement of a potential customer in the sales process, often through interaction or providing feedback.

Product Use

Refers to the manner in which a product is utilized by the consumer, often determining its effectiveness, functionality, and satisfaction derived from it.