Anna Wants to Be Certain That Her Communication with Employees

question 23

Multiple Choice

Anna wants to be certain that her communication with employees is effective,so she always asks,"Do you understand?" to check the accuracy of what has been communicated.Anna is using ________ to overcome potential communication barriers.

• A)active listening
• B)projection
• C)nonverbal cues
• D)feedback

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Definitions:

Boston's Resistance

Refers to the series of events and acts of opposition by inhabitants of Boston, Massachusetts, against British authority leading up to the American Revolutionary War.

Colonial Delegates

Representatives from the American colonies who participated in assemblies and congresses prior to the United States' independence.

Representation in Parliament

The system by which individuals or groups elect representatives to a legislative body, such as Parliament, to voice their interests and concerns.

Lack

The state of being without or not having enough of something; deficiency or absence.