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The Team Leader (Scenario)

question 127

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The Team Leader (Scenario)
Carl has been a team leader at Triad Corporation for three years. To effectively lead his team, he spends a lot of time performing various roles. This morning he spent two hours in budget sessions with Finance, and another hour meeting with the vendor of an important production component. His team had discovered a problem with the component yesterday, and he knows how critical it is to the quality of the finished product. On a typical day, Carl will spend about three hours dealing with influences from groups both inside and outside the company. This afternoon he is scheduled to meet with his work team for two hours to consider the vendor's solution offered at this morning's meeting. Later in the afternoon, he will be mediating a dispute between three team members who are arguing about overtime assignments. He recently learned the technique of letting the parties involved in the dispute come up with their own solution. The rest of the time, Carl visits employees at their work area as he walks to or from meetings, or he goes out to the floor to simply chat about the day and offer support to encourage continued high work performance.
-When he mediates the employee dispute,he will be performing which of the following roles?

Definitions:

Psychologist

A professional specializing in the study of the mind and behavior, often engaged in assessing, diagnosing, and treating mental health issues.

Intentionally Vague

A strategic ambiguity in communication used to avoid revealing explicit details or to keep options open.

Rorschach Inkblots

A psychological test using symmetrical inkblot patterns to analyze a person's perception and emotional functioning.

Interpretations

The process of assigning meaning to information that has been received, often influencing perception and decision-making.