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The Retreat (Scenario) The First-Line Managers Were Sent on a Retreat to Niagara

question 144

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The Retreat (Scenario)
The first-line managers were sent on a retreat to Niagara Falls for their inaugural strategic planning meeting. Few people knew one another, but their task was clear: design a new performance appraisal system for subordinates that will be effective and usable. Their years of complaining about the old system had landed them with this new responsibility dumped right in their lap. They had four days to become brilliant, and everyone was a little on edge. The first day, little was accomplished except for the jockeying to see who would be the official leader. Finally, Jim seemed to wrestle control and helped provide the first real direction for the group. By the second day, the group seemed to begin working well. They spent the morning deciding how they would make decisions within the group and how to manage the idea-generation process. The third and fourth days saw the new managers move amazingly quickly, with ideas flowing freely. By the end of the fourth day, they had a workable system developed, and they felt satisfied. That night they all signed the new document to be presented to the regional manager the next day. They all felt a sense of regret at having to break up the group and return to normal work life.
-In the third and fourth days of the retreat,the managers were in the ________ stage of team development.

Definitions:

Philosophers

Thinkers who engage in critical study, analysis, and questioning of concepts pertaining to existence, knowledge, values, reason, mind, and language.

Society

A community of people living in a more or less ordered community, often characterized by its laws, customs, and organizations.

Invisible Hand

A metaphor introduced by Adam Smith to describe the self-regulating behavior of the marketplace, where individual self-interests unintentionally benefit society.

Adam Smith

An 18th-century Scottish economist and philosopher, best known for his theories on capitalism and the invisible hand of the market.