Explain Operational and Analytical Customer Relationship Management

question 166

Essay

Explain operational and analytical customer relationship management.

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Definitions:

Securities Act

Refers to the Securities Act of 1933, a U.S. law enacted as a result of the stock market crash of 1929, aimed at regulating the securities industry and ensuring transparency in financial statements so investors can make informed decisions.

Duty of Trust

An obligation that requires a party, typically in a fiduciary role, to act in the best interest of another party.

Confidentiality

The obligation to keep information shared in a privileged relationship secret, preventing unauthorized disclosure of private information.

Professional

An individual who has specialized skills, knowledge, and expertise in a particular field or occupation, typically acquired through education and training.