The Mum Effect Results When Employees in an Organization

question 25

Multiple Choice

The mum effect results when employees in an organization:

• A)avoid sharing bad news because they do not want to be blamed.
• B)view the delivery of bad news opportunistically.
• C)take quick actions to rectify the problems conveyed by a bad-news message.
• D)take responsibility for bad events even if they are not at fault.
• E)convey bad news to the top executives quickly.

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Definitions:

Encoding Failure

The inability to create a memory link because information was not adequately encoded in the brain for storage.

Storage Failure

A memory problem where information fails to be stored effectively in the brain, leading to forgetting or loss of memory over time.

Misinformation Effect

A memory distortion phenomenon where post-event information influences an individual's recollection of an original event.

Reconstructed

Reconstructed refers to something that has been built or formed again, often with changes, based on memory or past elements.