_____ Is the Component of Active Listening Which Involves Expressing

question 10

Multiple Choice

_____ is the component of active listening which involves expressing one's own perspectives and feelings.

• A)Reflecting
• B)Summarizing
• C)Clarifying
• D)Sharing
• E)Judging

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Definitions:

Allowance for Doubtful Accounts

An estimate of the receivables that may not be collected, reducing gross receivables to a more realistic net value.

Uncollectible Receivables

Accounts receivable that a company has determined are unlikely to be collected and thus are written off as a bad debt expense.

Bad Debt Expense

An expense reported on the income statement, reflecting the cost of debts that are deemed uncollectible.

Allowance for Doubtful Accounts

A contra-asset account used to estimate the amount of accounts receivable that may not be collectible.