When Listeners Get Defensive and Shift Focus from the Speaker

question 1

Multiple Choice

When listeners get defensive and shift focus from the speaker onto themselves, it is termed a(n) _____ maneuver.

• A)ethnocentric
• B)me-centered
• C)disguised
• D)we-centered
• E)xenocentric

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Definitions:

Lattice Structure

An organizational structure characterized by cross-functional and cross-hierarchical networks, allowing for more flexible coordination and communication than traditional hierarchies.

Recruiting

The process of identifying, attracting, and selecting qualified candidates for employment within an organization.

Personal Relationships

Interpersonal affiliations or bonds between individuals based on emotions, social commitments, or professional interactions.

Forming Stage

The initial phase of team development where members meet, form initial impressions, and begin to establish team norms and roles.