Which of the Following Is an Example of a Situation

question 35

Multiple Choice

Which of the following is an example of a situation question that might be used with the SPIN technique?

• A)"What would you do if an employee was injured because you neglected to repair your sander?"
• B)"If I can show you how to use less energy per cubic foot in your freezer bins, would you be interested?"
• C)"Are you happy with your current service contract?"
• D)"What kind of scanner program are you currently using?"
• E)"Do storms disrupt your electrical power?"

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Definitions:

Sexual Reassignment

The medical and psychological process involving physical and often legal changes by which a person's sex or gender is changed to reflect their gender identity.

Gender Roles

The expectations and norms for behavior, roles, activities, and characteristics that society assigns to men and women based on social constructs.

Mass Media

Diverse forms of media technologies that reach a large audience via mass communication, including newspapers, television, and the internet.

Gender Identity

An individual's personal sense of their own gender, which may or may not correspond with the sex they were assigned at birth.