When Identifying a Customer's Social Style, Salespeople Should

question 52

Multiple Choice

When identifying a customer's social style, salespeople should:

• A)assume specific jobs or functions are associated with a social style
• B)rely on their first impressions to accurately determine the customer's social style
• C)consider carefully how they feel about the customer's behavior
• D)attempt to get the customer to reveal his or her style rather than react to your style
• E)do all of the above

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Definitions:

Equal

Denotes being the same in quantity, size, degree, or value.

Data

Quantitative or qualitative values that represent information or attributes, often collected to analyze patterns or trends.

Equal

Signifying that two or more entities share the same value or quantity, implying no difference in measurement or status between them.

Set of Data

A collection of related sets of information that is composed of separate elements but can be manipulated as a unit by a computer.