Which of the Following Statements Is Good Advice for Salespeople

question 49

Multiple Choice

Which of the following statements is good advice for salespeople concerned about using proper facial expressions as nonverbal communicators?

• A)Nothing creates rapport like a smile.
• B)Refrain from blushing during the presentation.
• C)Facial expressions should be natural not rehearsed.
• D)Facial reactions are typically easy to manage.
• E)All of the above statements are good advice for salespeople.

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Definitions:

Neutral Third Party

An unbiased individual or group not directly involved in a dispute or negotiation, brought in to facilitate a resolution or agreement.

Conciliation Service

An intermediary service that facilitates negotiation between conflicting parties to reach an agreement, often used in labor disputes.

National Labor Relations Board

A US government agency responsible for enforcing US labor law in relation to collective bargaining and unfair labor practices.