A Telemarketer Who Is an Account Manager Has the Same

question 82

True/False

A telemarketer who is an account manager has the same responsibilities and duties as a field salesperson, except that all business is conducted over the phone.

Recognize the legal allowances for employers to adjust pay based on seniority, merit, or to retain employees.

Understand the basic provisions and requirements of the Employee Retirement Income Security Act (ERISA).

Identify different types of retirement and welfare plans covered under ERISA.

Recognize the fiduciary duties established by ERISA for individuals managing plan assets.

---

Definitions:

Outside Order Taker

A sales role focused on receiving and processing orders from customers, typically not responsible for proactive selling or customer acquisition.

Inventory Clerk

A professional responsible for managing and maintaining a company's inventory, including receiving, recording, and distributing materials or products.

Taking Inventory

The process of counting and recording the quantity and condition of items or assets currently held by an organization or individual.

Inside Order Takers

Sales personnel who manage orders and assist customers from within the company, typically in an office setting, rather than in the field.