What Is the Easiest Method to Evaluate the Performance of Salespeople

question 69

Multiple Choice

What is the easiest method to evaluate the performance of salespeople?

• A)measure customer service levels
• B)measure product knowledge
• C)measure total sales
• D)determine how quickly management requests for information are answered
• E)measure how aware each stays of current relevant information about competition and business conditions

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Definitions:

Critical Self-appraisal

The process of rigorously examining, questioning, and evaluating one's own thoughts, feelings, and behaviors.

Self-esteem

An individual's subjective evaluation of their own worth, encompassing beliefs such as "I am competent" or "I am worthy."

Decline in Egocentrism

A developmental process where individuals gradually become more aware of other perspectives and viewpoints aside from their own.

Piaget

A Swiss psychologist famous for his pioneering work in child development, particularly his theory of cognitive development that describes how children construct a mental model of the world.