In "Roll On! Great Service in Fleet Management Is a Must

question 6

Essay

In "Roll on! Great Service in Fleet Management is a Must," as fleet superintendent for a small semirural government, what does Steve Hinsch want from salespeople calling on him for the first time?

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Definitions:

Listening Skills

The ability to accurately receive and understand messages during the communication process, essential in effective interpersonal interactions.

Communication Skills

The ability to convey or share ideas and feelings effectively through verbal and non-verbal methods.

Employers Consider

Factors or criteria that employers evaluate when making decisions about hiring, policy-making, or operational changes.

Listening to Facts

The process of attentively hearing and understanding factual information being communicated.