Indirect Denial Should

question 11

Multiple Choice

Indirect denial should:

• A)never be used if the prospect has raised a valid point.
• B)be used only if the buyer's objection is used as a means of getting rid of the salesperson.
• C)be used if the buyer is expressing his or her opinion.
• D)only be used with expressives.
• E)be used if the buyer is accustomed to conducting trade-off analyses.

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Definitions:

Reliability

The degree to which a system, component, or process consistently performs its intended function under specified conditions over time.

Function Properly

To function properly means to operate or perform as intended or expected, usually referring to machines, systems, or organs within living organisms.

System Reliability

The measure of a system's ability to perform its required functions under stated conditions for a specified period of time.

Probability

A measure of the likelihood of a specific event or outcome, expressed as a number between 0 and 1.