When Responding to a Buyer's Objection, a Salesperson Should

question 94

Multiple Choice

When responding to a buyer's objection, a salesperson should:

• A)listen as though you have never heard that objection before
• B)hand the buyer a testimonial or other visual aid refuting that point as soon as you recognize the objection
• C)take that lull in your presentation as time to make sure the rest of your presentation notes are organized
• D)raise your hand and stop the buyer's objection as soon as you recognize it
• E)do none of the above

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Definitions:

Psychotherapy Approaches

Various methods used in the psychological treatment of mental health disorders, which may include cognitive, behavioral, humanistic, and psychodynamic techniques.

Effectiveness Of Therapy

The extent to which a specific intervention, procedure, regimen, or service produces a beneficial result under usual conditions.

Client-Centred Therapy

A psychological approach developed by Carl Rogers that emphasizes an empathetic and non-judgmental therapeutic environment to facilitate a client's self-discovery and self-acceptance.

Psychoanalysis

A psychological theory and therapy technique that explores unconscious motivations and conflicts.