Examlex
Personal selling includes all of the following EXCEPT:
Formal Channels
Officially sanctioned pathways for communication or decision-making in an organization.
Communication Breakdown
A failure in the process of exchanging information, leading to misunderstandings or conflicts.
Off-The-Record Contacts
Communications or discussions that take place outside of official channels, meant to be confidential and not publicly disclosed.
Problem Statement
A clear, concise description of an issue to be addressed or solved, often outlining the scope and significance of the problem.
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