By Adding More Channels, a Business Better Serves Its Customers

question 69

True/False

By adding more channels, a business better serves its customers.

Acknowledge the interdisciplinary nature of organizational behavior and its relationships with other fields.

Appreciate the need for evidence-based management in decision-making processes.

Understand the concept of organizational climate and its distinction from organizational behavior.

Comprehend the principles of managing through supporting, empowering, and coaching rather than controlling.

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Definitions:

Hybrid Structure

An organizational model that combines elements of more than one organizational structure, such as matrix and divisional structures, to benefit from their strengths.

Global Product Organizations

Global product organizations design, produce, and market their products and services on a global scale, taking into account the diverse needs of consumers in different countries.

Divisional Structure

An organizational layout where operations are divided into semi-autonomous units or divisions, each focusing on a specific aspect of the business.

Functional Structure

An organizational design that groups employees based on their specialization or the specific functions they perform within the company.