McDonald's Ensures That a Customer Receives the Same Fast, Friendly

question 46

Multiple Choice

McDonald's ensures that a customer receives the same fast, friendly, accurate, clean, and reliable service at every McDonald's restaurant. This demonstrates that McDonald's is a company that is

• A) focused on its customers.
• B) focused on its products.
• C) focused on nutrition.
• D) focused on the competition.
• E) focused on sales.

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Definitions:

Sigmund Freud

An Austrian neurologist known as the founding father of psychoanalysis, a method for treating psychopathology through dialogue between a patient and a psychoanalyst.

Mental Causes

Factors originating in the mind that can lead to certain behaviors or psychological states, including thoughts, beliefs, and emotions.

Physical Causes

Factors of a biological or natural nature that lead to a specific outcome or condition.

Learning Perspective

An approach in psychology that focuses on how people learn and acquire new knowledge and skills through interactions with the environment.