The First Step in Building Customer Loyalty Is to Truly

question 8

True/False

The first step in building customer loyalty is to truly listen to customers.

---

Definitions:

Barriers

Obstacles that impede progress, understanding, or achievement in various contexts.

Need Fulfillment

The process or act of meeting essential physical, emotional, or psychological requirements of an individual or community.

Demographic Factors

Characteristics used to segment populations, such as age, gender, income, education, and ethnicity, for analysis in various disciplines including marketing, sociology, and public health.

Communication Systems

The methods, channels, and technologies used for the exchange of information between individuals or groups.