Services Are Provided by Applying Human and Mechanical Efforts to People

question 57

True/False

Services are provided by applying human and mechanical efforts to people or objects to provide intangible benefits to customer.

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Definitions:

Remote Assistance

A Windows tool used to remotely access a Windows device. The remote computer displays a prompt requesting permission for remote access. Contrast with Remote Desktop, which does not request permission.

Disk Management

A Windows utility that provides users with the capability to manage the partitions and drives connected to their system.

SOW

Statement of Work; a document detailing the project's goals, deliverables, timeline, and specific work to be done.

Purpose Of The Change

In change management, the part of the planning process that documents why a change is needed.