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Saresh owns the Change Now, a salon specializing in the unique hair needs of minority populations. Recently, Saresh has been trying to improve the quality of service received by his customers. However, he has experienced difficulty in finding ways to standardize and control the salon's quality of service. Saresh's problem illustrates which of the following unique features of service?
Nutrition
The process by which living organisms obtain and process the nutrients needed for maintaining life and health.
Variability
The extent to which data points in a statistical distribution or dataset differ from each other and from the average or mean value.
Intelligence Scores
A measure of an individual's cognitive abilities in comparison to a population norm, often assessed through various standardized tests.
Identical Environments
Situations or settings that are exactly the same in every aspect, often used in studies to research the effects of genetics versus environment.
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