MIS Can Add Value to Both Primary Activities and Support

question 167

Multiple Choice

MIS can add value to both primary activities and support activities in the value chain.Which of the following is not an example of a company adding value by the use of MIS in a primary activity?

• A)Scottrade Corp.creating an online system for employees to track paychecks, benefits, wellness rewards program, and other employee benefit items.
• B)A system for the sales and marketing departments to track specific sales targets and follow up processes.
• C)An easy electronic survey, similar to the Survey Monkey, to be sent to the customer right after a service was completed.
• D)Royal Crest Dairy using their custom order and delivery system through an easily accessible web portal for the customer to track delivery status.

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Definitions:

Planning

The process of setting goals, developing strategies, and outlining tasks and schedules to accomplish the goals.

Emergent Leadership

Leadership that naturally arises within a group based on actions and decisions, rather than through formal appointment or titles.

Positive Communication

The practice of conveying messages in a constructive, optimistic, and encouraging manner to foster positive relationships and outcomes.

Verbal Involvement

Refers to the extent to which individuals participate in discussion or dialogue, contributing ideas and opinions.