Exhibit 13.6 The Following Questions Refer to the Information and Output Below

question 13

Essay

Exhibit 13.6
The following questions refer to the information and output below.
The university computer lab has 10 computers which are constantly being used by students. Users need help from the one lab assistant fairly often. Students ask for help at a Poisson rate of with an average of 4 requests per hour for any one computer. The assistant answers questions as quickly as possible and the service time follows an exponential distribution with mean of 1 minute per help session. The following queuing analysis spreadsheet was developed from this information.
-Customers arrive at a store randomly, following a Poisson distribution at an average rate of 20 per hour. What is the probability of exactly 0, 1 2, and 3 arrivals in a 15 minute period?

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Definitions:

Formal Leader

An individual who holds an official position of authority and is responsible for directing and managing the efforts of others.

Sound Vibration

The movement of air particles caused by a vibrating object, which travels to the ear and is interpreted as sound.

Frequency

The rate at which a repeating event occurs, such as the number of occurrences of a signal or event per unit of time.

Conversational Tones

Conversational tones are relaxed and informal styles of communication that mimic everyday spoken language, often used to make written content more engaging and accessible.