Exhibit 13.5 The Following Questions Refer to the Information and Output Below

question 35

Short Answer

Exhibit 13.5
The following questions refer to the information and output below.
A computer printer in a large administrative office has a printer buffer (memory to store printing jobs) capacity of 3 jobs. If the buffer is full when a user wants to print a file the user is told that the job cannot be printed and to try again later. There are so many users in this office that we can assume that there is an infinite calling population. Jobs arrive at the printer at a Poisson rate of 55 jobs per hour and take an average of 1 minute to print. Printing times are exponentially distributed. The following queuing analysis spreadsheet was developed from this information.
-Refer to Exhibit 13.5. Based on this report what is the probability that a computer user will be told to resubmit a print job at a later time?

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Definitions:

Production Efficiencies

The optimization of processes, resources, and equipment to maximize output while minimizing waste and costs in manufacturing.

Lean Production

A systematic method for waste minimization within a manufacturing system without sacrificing productivity.

Flexible Manufacturing

A production system capable of adjusting its operations and processes to adapt to changes or variances in product type and volume.

Craft Shop Technology

Techniques and processes used in small-scale production environments, where goods are handcrafted or produced in limited quantities.