Pavel Is Using the Story Line Approach in His Presentation

question 31

Multiple Choice

Pavel is using the story line approach in his presentation.He says that the coffee shop chain he works for faces the challenge of improving its customer service orientation.After describing a sandwich chain that is similar to his company in size and target market,he explains the specific approach to training that the sandwich chain implemented in order to improve customer service.What aspect of a business story does his explanation about the training program represent?

• A) the plot
• B) the setting
• C) the characters
• D) the resolution
• E) the moral or lesson

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Definitions:

Non-Corporate Entity

A business structure that is not incorporated, such as partnerships, sole proprietorships, and limited liability companies.

Limited Partnership

A partnership consisting of at least one general partner, who manages the business and is personally liable for debts, and one or more limited partners, who invest but do not manage the business and are not personally liable.

Citizenship

The status of being a legally recognized subject or national of a state or commonwealth with associated rights and duties.

Personal Jurisdiction

The legal authority of a court to involve a person in its proceedings, based on their connection to the court's location or involvement in the matter at hand.