Which of the Following Is a Helpful Guideline for Phone

question 78

Multiple Choice

Which of the following is a helpful guideline for phone conversations with business colleagues?

• A) Begin discussing business issues immediately after saying hello.
• B) To keep a formal tone,avoid using the other person's name.
• C) Multitask as long as you can do so without the other person suspecting.
• D) Make sure that the conversation time is balanced between both parties.
• E) To avoid wasting your colleagues' time,end without social niceties.

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Definitions:

Transactions

Financial activities or events that affect the financial position of a business, such as buying, selling, or transferring assets.

Sole Stockholder

An individual or entity that owns 100% of the outstanding shares of a corporation.

Income Statement

A financial statement that summarizes the revenues, costs, and expenses incurred during a specific period, usually a fiscal quarter or year.

Statement Of Retained Earnings

A financial statement that details changes in retained earnings, including net income and dividends, for a specific period.