Examlex
Customer satisfaction is defined as the psychological difference between what a customer expects and what he or she perceives he or she needs.
Simultaneous Loose-Tight Properties
A concept in organizational management where certain aspects of a company are controlled tightly while others are allowed flexibility, promoting innovation and adherence to core values.
Strategic Opportunities
Prospects that align with an organization's strategic plan, offering potential for significant growth or advancement.
Subsystem
A division or component of a system that fulfills specific functions within the larger system's operation.
Contingent Operation
An operation or process that is dependent on certain conditions or events, which are usually uncertain or variable.
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