According to Rosen 1997,most Customers Are Lost to a Product

question 28

Multiple Choice

According to Rosen 1997,most customers are lost to a product or service provider because

• A)they were frustrated by inaction regarding complaints or issues they had raised with the organisation
• B)the staff or organisation did not show any care or concern towards the customer
• C)a competitor was able to provide an equivalent product or service for a better price
• D)the product or service delivered did not meet expectations or promises that were made by the supplier

---

Definitions:

Agricultural Products

Goods derived from farming and agriculture, including crops, livestock, and other primary products.

Environmentalists

Individuals or groups advocating for the protection of the environment against pollution and degradation.

Price Supports

Government interventions to maintain the market price of a commodity at a certain level by purchasing excess supply, providing subsidies, or imposing import restrictions.

Subsidies

Financial aid provided by the government to support a specific economic activity or sector.