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Discuss the interaction of strategy, process and technology in customer relationship management. Give some examples to support your arguments.
Preferred Stock
A class of ownership in a corporation that has a higher claim on assets and earnings than common stock, usually with no voting rights but with a fixed dividend.
Common Stock
Represents equity ownership in a corporation, giving holders voting rights and a share in the company's profits through dividends.
Dividend Per Share
The portion of a company's earnings allocated to each outstanding share of common stock.
Preferred Stock
A class of ownership in a corporation that has a higher claim on assets and earnings than common stock, often with fixed dividends.
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