Provision of 'Desired Service' Increases Satisfaction But,in the Long Run,customers

question 5

True/False

Provision of 'desired service' increases satisfaction but,in the long run,customers may become used to it and consider it 'unanticipated service'.

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Definitions:

Contractual Defenses

Legal arguments that can be used to challenge the enforceability of a contract.

Promissory Note

A financial document in which one party promises to pay another party a specific sum of money on a specified date or on demand.

Code Requirements

The standards and regulations set forth in legal codes that must be adhered to in specific contexts, such as building or manufacturing.

Holder in Due Course

Refers to a party who has acquired a negotiable instrument in good faith and for value, thereby having certain protections against defenses and claims that could be asserted by prior parties.