CSFs and KPIs Are the Two Core Metrics Used Within

question 20

Multiple Choice

CSFs and KPIs are the two core metrics used within a business to track progress or success. What is the relationship between CSFs and KPIs?

• A) CSFs are business strategy elements whereas KPIs measure the progress of the CSFs.
• B) CSFs build the business environment whereas KPIs explain how to build the CSFs.
• C) KPIs are used first whereas CSFs are applied after.
• D) KPIs promote employees on their performance whereas CSFs demote employees based on their performance level.

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Definitions:

Hydrolysis

Hydrolysis is a chemical reaction in which water is used to break down the bonds of a compound, often splitting molecules into two or more smaller substances.

Alkaline Mucus

A type of mucus that has a higher pH and helps protect mucosal linings from acidic conditions.

Epithelial Cells

Specialized cells that line the surfaces of organs, vessels, and cavities in the body, serving as a protective barrier and involved in absorption, secretion, and sensation.

Intrinsic Factor

A protein produced by the stomach that is essential for the absorption of vitamin B12.