Which of the Following Is NOT a Factor That Contributes

question 31

Multiple Choice

Which of the following is NOT a factor that contributes to service communication challenges?

• A) Servicescape omniscience
• B) Management of service promises
• C) Service intangibility
• D) Management of customer expectations
• E) Customer education

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Definitions:

Recycled Materials

Materials that have been reprocessed and recovered from waste products to be used in the manufacture of new products, reducing the need for virgin resources.

Product Platform

A set of common assets and technologies from which a series of products are developed, allowing for variations in features or customization.

Enhancements

refers to improvements or upgrades made to products, services, or systems to increase functionality, performance, or quality.

Migrations

The movement of entities from one location to another, often referring to data, animals, or human populations.