One Way to Address Service Intangibility Is to Offer the Customer

question 8

True/False

One way to address service intangibility is to offer the customer a variety of choices.

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Definitions:

Groundwater

Water held underground in the soil or in pores and crevices in rock, which is an important source of drinking water.

Subsidence

The gradual caving in or sinking of an area of land.

Large Dams

Massive structures built across rivers or other bodies of water to control water flow, supply water for irrigation, and generate hydroelectric power.

Reservoirs

Artificial lakes or storage areas created by constructing dams across rivers or streams to store water for various purposes such as irrigation, power generation, and drinking water supply.