At Pronto,a Discount Store Chain,if the Shelf Price Is Not

question 63

Multiple Choice

At Pronto,a discount store chain,if the shelf price is not on an item,checkout clerks can take the customer's word for prices up to $20.The customer does not have to wait for the clerk to check the price with someone on the floor.By giving its employees the authority to make decisions on the customer's behalf,Pronto is:

• A) Including employees in the company vision
• B) Empowering employees
• C) Measuring and rewarding strong service performers
• D) Promoting teamwork
• E) Developing service-oriented internal processes

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Definitions:

Ending Inventory

The final value of goods available for sale at the end of an accounting period, calculated as beginning inventory plus purchases minus cost of goods sold.

Income Statement

A financial document outlining a company's revenue, expenses, and profits over a specific period, showing its ability to generate earnings.

Specific Invoice Method

An approach to managing accounts payable where payments are matched to specific invoices.

Large Sales Volume

A significant amount of products or services sold within a given period, indicating high demand or successful sales strategies.