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Progressive Insurance examined insurance from the customers' viewpoint and saw how difficult it was to get an auto claim processed and paid by insurance companies.Then the company crafted its service strategy around solving that problem.The company now has fleets of claim adjustors on the road every day,ready to rush to the scene of an accident in their territory and provide fast claims processing-sometimes on the spot.Progressive Insurance relies on _____ service standards.
Temperaments
Inherent traits of a person's personality that influence their behavior and emotional reactions from a young age.
Parenting Strategies
Techniques or methods adopted by parents in the upbringing of their children to foster growth, discipline, and education.
Parenting Style
The manner in which a parent behaves towards and interacts with their child, including disciplinary strategies, warmth, and communication.
Emotional Climate
The overarching mood or atmosphere within a particular setting, influenced by the collective emotions and interactions of its members.
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