Examlex
The _______ suggests an initially disappointed customer who has experienced good service recovery might be even more satisfied and loyal as a result.
Evolutionary Personality Theory
A theoretical approach suggesting personality traits have evolved to solve recurrent problems faced by ancestral humans.
Psychological Mechanisms
Internal processes that drive thoughts, emotions, and behaviors, often unconscious and rooted in psychological theory.
Inhibited Children
Children who display a consistent pattern of shyness, timidity, and fearfulness in unfamiliar situations or with unfamiliar people.
Anxiety To Novelty
The fear or apprehension experienced by individuals when faced with new, unfamiliar situations or environments.
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