In Addition to Compensation,customers Expect _____

question 61

Multiple Choice

In addition to compensation,customers expect _____.In other words,they expect fairness in terms of policies,rules and timeliness of complaint process.

• A) Functional equity
• B) Procedural fairness
• C) Interactional fairness
• D) Service equity
• E) Outcome fairness

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Definitions:

Local Supplier

A business that provides goods or services to another company within the same geographic area, often contributing to the local economy.

Span of Management

The number of subordinates that a manager or supervisor can directly control or oversee effectively.

Operating Systems

Software that manages computer hardware and software resources, providing common services for computer programs.

Nonprogrammed Decision

Complex and unique problem or opportunity with important consequences for the organization.