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When Considering Customer Satisfaction/dissatisfaction,the Ability of the Service Providers to Correct

question 62

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When considering customer satisfaction/dissatisfaction,the ability of the service providers to correct service delivery system failures is very important.


Definitions:

Support

The provision of assistance or encouragement to individuals or groups, often aimed at helping them cope with difficulties.

Social Inclusion

The process and practice of ensuring that individuals and groups have equal access to opportunities, resources, and rights within a society.

Legal Rights

Entitlements granted to individuals by law, ensuring their protection and fair treatment within a legal system.

Invisible Disabilities

Disabilities that are not immediately apparent or visible, affecting individuals in various ways without outward signs.

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