A Catalog Retailer That Sells Boxed Fruit Would Like Its

question 35

Short Answer

A catalog retailer that sells boxed fruit would like its customers to think of the operation as a gift provider.Its operators are trained to help customers pick out just the right customized gift for family members and friends.Which two dimensions of service quality are most evident in this example?

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Definitions:

Consideration

The benefit, interest, or value that induces a party to enter into a contract.

Revoking Assignment

The act of withdrawing or cancelling a task, duty, or responsibility that has been assigned to someone.

UCC

The Uniform Commercial Code, a comprehensive set of laws governing commercial transactions in the United States.

Prohibits Assignments

A clause within contracts that restricts or forbids the transfer of rights, responsibilities, or interests from one party to another without prior approval.