One Factor That Influences Adequate Service Is _____,The Level of Service

question 55

Multiple Choice

One factor that influences adequate service is _____,the level of service that customers believe they are likely to get.

• A) Predicted service
• B) Forecasted intensity
• C) Evoked service
• D) Ego-oriented service
• E) The service paradigm

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Definitions:

Insurance Billing

The process of submitting and following up on claims with health insurance companies in order to receive payment for services rendered by a healthcare provider.

Predicting Behavior

Predicting behavior involves the use of psychological, social, and biological indicators to forecast an individual's future actions or reactions.

Positive Health Outcomes

Favorable results of healthcare interventions and practices on the health status of individuals or populations.

Conscientiousness

A personality trait marked by organization, dependability, and a strong sense of duty.