A Customer's Perceived Service Alternatives Are a Source of Desired

question 7

True/False

A customer's perceived service alternatives are a source of desired expectations.

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Definitions:

War Crimes

Serious violations of the laws and customs of war, including atrocities committed against civilians or the mistreatment of prisoners of war.

Ethnic Cleansing

A process of removing or exterminating an ethnic or religious group from a specific area by force or intimidation.

Crimes Against Humanity

A category of international crime involving widespread or systematic attacks against civilians, including murder, enslavement, torture, and rape.

Ethics

Rules of conduct that transcend legal rules, telling people how to act when the law does not.