Examlex
Provider _____ is the discrepancy between the development of customer-driven service standards and actual service performance by company employees.
Thinking
The process of using one's mind to consider or reason about something, involving judgement, reasoning, and problem-solving.
Horizontal
Relating to or situated at the same level in a hierarchy, often implying equal status or the absence of a hierarchical structure.
Unitary
Pertaining to a single entity or element; uniform.
Creativity Process
The sequence of thoughts and actions that lead to the generation of new and original ideas, concepts, or solutions.
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