QT Corp,A Reputed Courier Service Firm,publishes a Success Story About How

question 88

Multiple Choice

QT Corp.,a reputed courier service firm,publishes a success story about how it helped a needy customer in a flood-affected area by delivering his medicines parcel on time.The customer expressed his satisfaction with the timely service.Which type of owned media was adopted by QT Corp.in this scenario?

• A)landing page
• B)blog
• C)brand community
• D)case study
• E)branded app

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Definitions:

Distancing

The emotional or physical process of creating space between oneself and others or between oneself and a situation.

Reflective Responding

A communication technique involving listening, then offering a mirrored response to understand and engage deeper with the speaker's message or feeling.

Broker

An individual or entity that acts as an intermediary between parties, often involved in negotiating contracts, deals, or transactions.

Rephrasing

The act of expressing the same idea or message in different words, often to clarify or simplify its meaning.